Terms and conditions

These Terms and Conditions shall apply to all contracts for the supply of Goods and Services by the Supplier ("us") to the Customer ("you") and shall prevail over any other documentation or communication from you. Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by us.

Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which we may be entitled in relation to the Goods and Services, by virtue of any statute, law or regulation.

Nothing in these Terms and Conditions shall affect a Customer's statutory rights as a Consumer.

Customised or invoiced orders

Placement of a customised order, or invoiced order (one not paid in full at the time of ordering), shall become binding on you upon placement of said order by you, and binding on us once payment has been received in accordance with our payment terms.

General Price and Payment

The price for the Goods and Services is as specified on our website or as superseded in any agreement between us, and may or may not be inclusive of VAT and any applicable charges, as specified.

Payment of the price, when not made in full at the time of ordering, shall be in the manner specified in the agreement between the parties.

If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non delivery of any of the Goods and Services. We are not obliged to inform you of the refusal.

KANGARILA.com is a UK website and UK based company. We operate in pounds Sterling and cannot provide any guidance on currency conversion.

Any purchases that are made will be in pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which holders of international credit cards will be liable to pay.

All prices include VAT where applicable. This includes products ordered for international delivery within the EU. Our VAT number is 981 6203 16.

We cannot refund VAT on goods purchased from outside the European Union. This is because even though the price might look the same, we have not included VAT on any of these goods.

Please contact our customer service department at info@kangarila.com for VAT invoices on purchases made from within the European Union.

Non website purchases and payments

All of the terms defined above also apply. The points defined below refer specifically to custom orders that are taken by post, over the phone and via email.

No work will begin on the production of the Goods and Services until payment has been made to us in accordance with the agreed payment schedule, and all additional information requested by us has been received. If you fail to make subsequent payment in accordance with the payment schedule, we reserve the right to suspend production of Goods and Services until such payment is received. In the event that such suspension prevents us from delivering Goods and Services at the agreed time, we shall not be liable for such delay or non delivery of any the Goods and Services.

For goods and services where custom merchandising is required no work shall commence until payment as stated in any agreement has been received and approved or funds cleared.

Where we have customised any Goods and Services for you, and for any reason (except for our own negligent misinterpretation of your customisation requirements or our own negligent over-production) we are left with Goods or Services which bear any corporate or other customisation, including but not restricted to corporate logos, trademarks and other specific or general personalisation, we reserve the right to sell or dispose of those Goods or Services as we see fit.

Delivery

The date of delivery is an estimated date, unless we have agreed to deliver on or by a specific date. Where we use a courier or third party delivery company (including the Post Office) to deliver your Goods, responsibility for delivery passes to that company.

Where we have agreed to deliver on or by a specific date, you will ensure that there is somebody available to take delivery of the Goods at the agreed date, time and address. In the event that we are unable to make successful delivery at the agreed place and time because of your failure to ensure there is somebody to receive the Goods, we shall not be liable for failure to deliver those Goods.

All risks in the Goods and Services shall pass to you upon delivery.

Deliveries outside of the UK may be subject to customs, legal, regulatory and certain practical restrictions, and responsibility for such costs and arrangements is your responsibility.